How can I contact you?

For any information regarding orders, products, exchange and return policies please contact us, we will be happy to assist you in any way possible :)

• Frequently asked questions - Surely you can find the answer you need.

• Online chat - in the lower left corner of the web – you can chat with us directly during our office hours.

• Through our telephone number, 911678196 - we will be able to answer you quickly as long as it is during our business hours.

• Via our email address, hola@polinetmoi.com. We will reply to you within 48 working hours.

If you have any problem or you need us to review any issue with your order, please leave the information in the following forms (Click the area in which you need help), we will contact you as soon as possible.

• Returns and exchanges

• Issue with my order

• I want to modify / cancel my order

We will review each case and we will contact you within a maximum period of 48 working hours.

CUSTOMER SERVICE HOURS: Monday to Thursday from 9 am to 8:30 pm. Friday from 9 am to 7 pm.

We love receiving your comments and opinions, they come of great help to continue creating our collections and, above all, to continue growing together with you.

We take this opportunity to thank you for your trust! Team Polin et moi ❤