I can't complete the payment for my order, what should I do?

We're sorry you're having difficulty finalizing your order! Our aim is to make your experience as satisfactory and convenient as possible.

Please try emptying your cart, reloading the website and trying again. Our collections are limited and there may be occasions when an item is out of stock on the website and not allowing you to complete your order completely. Reloading the page will synchronize and should allow you to complete the order or indicate that the item is out of stock.

We also recommend using a different payment method, for example another credit card.

If despite following these steps, you are still having difficulty, please contact us in our online chat or by email.