I am missing an item from my order, what should I do?

We prepare each order with great care so that you can receive it in perfect condition, we are sorry if an item is missing from your order!

Please, we would like to accompany you to make the following revisions:
1. Check your order (Both from your customer account, as well as from the confirmation email you received) to check that this missing item is included in your order confirmation.

2. Check your inbox as well as junk mail, in case we have not been able to send any item exceptionally, of course, you will receive an email from our team informing you about it and making the refund of this item 

If, despite following these instructions, you are still unable to resolve the problem please contact us using this form.  

We will need you to indicate the name or reference of the garment that you have not received correctly as well as attach a photo of the delivery note (document that comes inside the package).   

We will contact you within 24-48 working hours!

We strive every day to offer the best service and continue to grow together with you, thank you for your patience and trust!