Please take into account that this payment method is exclusively available for orders placed within Spain.
The return through this payment method works the same as the rest.
Once we receive the parcel in our warehouse, we will process the return within a maximum of 10 working days. We will make the refund through Aplázame, that is, we will indicate that the item(s) has been returned and therefore, we will refund the amount paid for it.
From the platform itself, according to the financing signed with you, they will make the calculation and readjustment to either finalise it or reimburse any additional amount.
It is a process that can take up to 10 working days on the part of APLÁZAME, to ensure the greatest security at all times.
If you have any questions regarding your refund, please contact them by calling 91 903 30 15.