RETURNS AND EXCHANGES
- What is the policy?
- Guest exchange and return policy
- How can I request a return of my order?
- How can I request an exchange?
- How do I prepare my order return?
- How does the refund through APLAZAME work?
- Can I exchange / return a purchase made with a GIFT CARD?
- I have received a faulty product, what should I do?
- Hand in my exchange/return parcel at a ticket office
- Where can I return my parcel to?
- Process an exchange and return within the same request
- I have requested an exchange, when will I receive it?
- When will I receive my refund?
- Do you refund the money?
- How can I make a return from outside Spain?